Below is additional information required by the State of California. PERSONAL RIGHTS AT CHILD CARE CENTERS Personal Rights, See Section 101223 for waiver conditions applicable to Child Care Centers.
Child Care Centers. Each child receiving services from a Child Care Center shall have rights which include, but are not limited to, the following:
To be accorded dignity in his/her personal relationships with staff and other persons.
To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited to: interference with daily living functions, including eating, sleeping, or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
To be informed, and to have his/her authorized representative, if any, informed by the licensee of the provisions of law regarding complaints including, but not limited to, the address and telephone number of the complaint receiving unit of the licensing agency and of information regarding confidentiality.
To be free to attend religious services or activities of his/her choice and to have visits from the spiritual advisor of his/her choice. Attendance at religious services, either in or outside the facility, shall be on a completely voluntary basis. In Child Care Centers, decisions concerning attendance at religious services or visits from spiritual advisors shall be made by the parent(s), or guardian(s) of the child.
Not to be locked in any room, building, or facility premises by day or night.
Not to be placed in any restraining device, except a supportive restraint approved in advance by the licensing agency.
THE REPRESENTATIVE/PARENT/GUARDIAN HAS THE RIGHT TO BE INFORMED OF THE APPROPRIATE LICENSING AGENCY TO CONTACT REGARDING COMPLAINTS, WHICH IS: Community Care Licensing, 801 Traeger Ave., Suite 100, San Bruno CA 94066, phone 650.266.8843
CHILD CARE CENTER NOTIFICATION OF PARENTS’ RIGHTS As a Parent/Authorized Representative, you have the right to:
Enter and inspect the child care center without advance notice whenever children are in care.
File a complaint against the licensee with the licensing office and review the licensee’s public file kept by the licensing office.
Review, at the child care center, reports of licensing visits and substantiated complaints against the licensee made during the last three years.
Complain to the licensing office and inspect the child care center without discrimination or retaliation against you or your child.
Request in writing that a parent not be allowed to visit your child or take your child from the child care center, provided you have shown a certified copy of a court order.
Receive from the licensee the name, address and telephone number of the local licensing office (Community Care Licensing, 801 Traeger Ave., Suite 100, San Bruno CA 94066, phone 650.266.8843)
Be informed by the licensee, upon request, of the name and type of association to the child care center for any adult who has been granted a criminal record exemption, and that the name of the person may also be obtained by contacting the local licensing office.
Receive, from the licensee, the Caregiver Background Check Process form.
NOTE: CALIFORNIA STATE LAW PROVIDES THAT THE LICENSEE MAY DENY ACCESS TO THE CHILD CARE CENTER TO A PARENT/AUTHORIZED REPRESENTATIVE IF THE BEHAVIOR OF THE PARENT/AUTHORIZED REPRESENTATIVE POSES A RISK TO CHILDREN IN CARE.
3131 Alameda de las Pulgas, Menlo Park, CA 94025 Phone 650.485.2338 - Fax 650.276.7241 CONTACT US Community Care License #414003018, Tax ID 45-4406462